Anti-Spam Policy

The following discloses our permission-based marketing practices for the eMMC, eMailMarketingCampaign Web sites. Please note that this policy in no way supersedes, replaces or complements the privacy policies of our clients.

Reporting Spam
If you have received unwanted, unsolicited eMail sent via the eMMC system or purporting to be sent via eMMC, please follow this process to report it:

  • Attach a copy of the offending eMail message to a new eMail message. If you simply forward the offending message, it will not contain the information we need in order to take action.
  • eMail the message with its attachment to abuse@eMMCinc.net or fill out our eMail Abuse form and attach the eMail to the form. (We will need a copy of the full eMail to investigate the abuse.)
  • Please note that we will not respond to your eMail unless you request otherwise.

Anti-Spam Policy
Companies use eMMC to send personalized communication to their prospects and customers. eMMC expressly forbids the transmission of unsolicited commercial eMail and unsolicited bulk eMail. In order to enforce an anti-spam policy, we have the following definition for determining what constitutes "spamming":

SPAM is an unsolicited commercial eMail, or an eMail sent to a recipient who would not have a reasonable expectation of receiving eMail from the sender.

What is SPAM?
What is not SPAM?
Any eMail advertising illicit or illegal activities.
Any message sent to eMail addresses which were not provided by the recipient, including those collected from newsgroups, web sites, and domain registration information.
eMail sent by an organization with whom the recipient had previously established a relationship, PROVIDED THAT the sender provides a mechanism for recipients to remove themselves from the mailing list. This can include:
Product support updates
 
Organizational news updates
 
New related product offerings

In the event that eMMC receives complaints regarding unsolicited eMail from an eMMC customer source, the customer will be required to supply the external source of their customer data. If the data comes from one of our affiliates we will notify the affiliate and immediately remove the individual from the customers database. If the data comes from our own database the individual will immediately be removed from our database.

eMMC encourages companies to respect their customers’ time and attention by controlling the frequency of mailings to individual eMail addresses, as well personalizing communication with information that indicates they have an existing relationship with their customers. (Most bulk lists contain only an eMail address.)

Regulations for List Owners

1
License Agreement: Each mailing list administrator is required to agree to a license agreement which requires that all members of their mailing list must have established a relationship with the list owner.
2
Mandatory Unsubscribe Instructions: All messages sent via eMMC will include instructions for recipients to remove their eMail addresses from the mailing list from which the message was sent.
3
Mandatory Physical Address and Contact Information: All messages sent via eMMC will include a physical address and contact information for recipients to contact the sending company.
4
Mandatory eMail Address in FROM Address: All messages sent via eMMC will include a valid eMail address FROM the sender.
5
Mandatory Subject Line: All messages sent via eMMC will include a subject indicating the actual contents of the eMail. The subject line must be directly related to the content of the full eMail message.
6
Account Termination for Abusers: Reports of unsolicited eMail may result in the cancellation of a mailing list account without refund.

As a list owner, you are fully responsible for any third party's adherence to our policies for lists which you obtain and use in our system. Any violation of our policies by third parties will be seen as violations by you, and will subject your account to disciplinary action, termination, and fees accordingly.